RESERVATION POLICY

For inquiries about our exclusive offers, please contact our Sales Department Hotline: 0869 829 829.

ROOM RATE INCLUDES:

  • Welcome drink upon arrival.
  • Daily breakfast buffet.
  • In‑room tea, coffee, and mineral water.
  • Complimentary access to the outdoor swimming pool and parking.
  • Room rates are quoted in Vietnamese Dong (VND) per night, per room.
  • All rates are inclusive of 5% service charge and 10% government tax (VAT).

CHILDREN POLICY

  • One child under 6 years old stays free of charge, sharing a bed with adults.
  • Children from 6 to under 12 years old: an additional charge of VND 350,000 per child per night applies. A second child requires an extra bed.
  • Children aged 12 years and above are considered adults and require an extra bed according to LaChateau Hotel policy.

CHECK-IN & CHECK-OUT PROCEDURES

Check-in time is from 15:00, check-out time is until 11:00.

Early check-in can be arranged and is subject to room availability, with the following surcharges applied:

  • 50% of the room rate for check-in after 06:00.
  • 100% of the room rate for check-in before 06:00.

Late check-out or extended stay can be arranged and is subject to room availability, with the following surcharges applied:

  • 50% of the room rate for check-out before 18:00.
  • 100% of the room rate for check-out after 18:00.